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Helping our customers sleep better!

Google Rating

4.8

Based on 19033 reviews

Debra T.

08:11 26 Apr 24

Christopher P.

00:43 26 Apr 24

Karen E.

21:52 25 Apr 24

I was never more comfortable less stressed buying a mattress. He was so knowledgable so friendly... ,best experience everread more

Tina A.

21:26 25 Apr 24

Ron is amazing! I purchased a mattress 3 years ago for our daughter from him. The mattress is still... in great shape. We just came in to upgrade our own mattress. Great to see Ron is still here. He truly is amazing and so knowledgeable.read more

Danielle D.

18:10 25 Apr 24

The people are so friendly and nice. Extremely helpful and knowledgeable.

Marty S.

15:01 25 Apr 24

There was a great selection and the sales guy was great. He offered choices and help at every step... of our decision. We are totally pleased that we stopped in just to look and found exactly what we wanted, and at a great price... plus free delivery!read more

Branden L.

02:04 25 Apr 24

The knowledge of mattresses helped us significantly in selecting something for both my wife and me.... We are confident we will enjoy our mattress for many years.Lots of choices! And they helped us navigate it easily and fit everything to our specific needs!read more

Annja A.

01:47 25 Apr 24

The manager was very knowledgeable about the different mattresses and so patient while I tried most... of them. He was great about all of the financing and my options. He did an amazing job. I will gladly recommend you guys to my friends and family. 😀read more

karen M.

00:42 25 Apr 24

Zoey was very personable and helpful.

George L.

23:38 24 Apr 24

Maren continues to be an excellent asset to the Metro Mattress team! Today's cyber business world... continues to need such knowledgeable and educated service. A thoroughly enjoyable experience purchasing a quality product!read more

Stephanie W.

23:05 24 Apr 24

Next day delivery!!!

Carol M.

22:17 24 Apr 24

I have bought several mattresses from this store. I have been very pleased with them. They are... sturdy, comfortable, and reasonable in otice. They follow up and i only buy from their store. Theyre terrific.read more

Catherine E.

18:09 24 Apr 24

Ron provided excellent customer service;he is very knowledgeable,professional and friendly.

Rossiluz C.

17:31 24 Apr 24

Michael “Riggletz” H.

17:17 24 Apr 24

Dakota was our salesperson and did an amazing job. He took the time not only to help pick out our... mattress, but educate us into why the beds feel like they do for us. We picked out a perfect mattress for support and comfort and couldn’t be happier.read more

Jayne D.

02:31 24 Apr 24

Sales person was very patient and did a great job explaining features of the different mattresses

Gaming O.

23:34 23 Apr 24

Kathy was a delight to work with and found us the perfect bed we were looking for.

keith S.

20:48 23 Apr 24

Linda at the utica store was fantastic she took the time to find the perfect mattress and... adjustable base for us. If you are looking to purchase a quality bed this would be the place I would recommend.read more

Bob M.

17:57 23 Apr 24

I liked my salesman, got a great mattress but why in 3 fs do I have to cut the plastic off and get... rid of it? Advice , deliver , unpack.i told you my back was hurtread more

Kari W.

16:31 23 Apr 24

Carey was super helpful. He recommended exactly what we wanted. Love my new mattress. Exactly... what i wanted.read more

chris U.

14:13 23 Apr 24

I was greeted as soon as I walked in the store. Gina showed me the kind of mattress was looking... for. I'm not ready for delivery but was told just to call 1-2 days ahead of when I want it.read more

Jessica Y.

12:36 23 Apr 24

Our salesman Jack was very helpful and overall a great guy.It was very inclusive and welcoming... environment. As a lesbian couple shopping for a bed can be uncomfortable as we aren’t always sure how a salesperson will treat us but Jack made sure we were well taken care of. With two new pillows and a mattress we are ready for some great sleep!Thanks Jack for all your help and knowledge to help us pick what’s right for us!read more

Ashleigh S.

21:39 22 Apr 24

Best mattress store around, you won't find a better deal or better customer service anywhere else.... I got a queen size matress, box spring and sheets all under 850 🤯read more

sirchez D.

21:33 22 Apr 24

A great experience knowledgeable staff, excellent service, and the best price I've seen in town

Doug G.

21:16 22 Apr 24

Dakota and Corey were very helpful and knowledgeable of what my needs were and helped identify what... was the best comfort for meread more

Ruth O.

21:16 22 Apr 24

Carey was very friendly, explained everything very well and was fun!

Masie A.

20:32 22 Apr 24

Chrisann H.

20:28 22 Apr 24

Luis B.

19:37 22 Apr 24

Kai S.

18:00 22 Apr 24

Terry is the best salesman I've ever encountered, never once pushed for outrageous buys even with... other customers. I would stop in just to talk talk again. And this box spring!! 🙏read more

Chase W.

16:42 22 Apr 24

Very helpful and knowledgeable. Always a pleasure purchasing from them. Our salesman was the best

Liz L.

16:17 22 Apr 24

Will was a pleasant surprise. 😊No pressure, he answered all my questions. And then we... spoke for quite awhile about this and that. Thank you.read more

A L.

02:05 22 Apr 24

Great customer service. Very helpful and listened to what we needed and answered ask out questions

Elizabeth S.

01:18 22 Apr 24

The salesman was very knowledgable, friendly and kept us at ease. A pleasant experience

Aaron R.

23:23 21 Apr 24

Alan & Karen L.

23:10 21 Apr 24

Very helpful salesman (thanks Charles) who gave us all the info we needed to make a choice. This... mattress should be everything we want and need.read more

Karl M.

19:33 21 Apr 24

Salesman was very knowledgeable of the different mattresses and pillow designs

Colby T.

19:24 21 Apr 24

Was a pretty good experience and my wife and I found a nice mattress.

Anna Lis L.

19:14 21 Apr 24

Great and knowable service

jane M.

17:40 21 Apr 24

Helpful to my needs and desires for both the correct mattress and price.I do hope I will be... pleasantly pleased with my selection for years to come.read more

Linda J.

16:12 21 Apr 24

We were looking for a mattress for a spare bedroom and not spend too much. Jake didn't push us to... look at more expensive mattresses. We were satisfied with the mattress and box spring which was in our price range. Jake was friendly and not a pushy salesman.read more

orpheus2112

16:04 21 Apr 24

Absolutely fantastic support! I highly recommend this store for any of your bedding needs.

Kristin M.

01:34 21 Apr 24

Our salesman William was very well informed on all the products and gave us comparable styles to... make sure we made the right fit for our needs. He gave us option after option and was very polite and patient to answer all of our questions and make the process fun and affordable for our budget. We are very excited about our new mattress! Thank youread more

Kaylee S.

01:16 21 Apr 24

Monte S.

19:39 20 Apr 24

Excellent service. New just what I needed. Loved my experience at the Glenmont store . Thank you... guy's five star service!read more

Sharon G.

19:13 20 Apr 24

Dale Lake was amazing!

katelyn C.

19:07 20 Apr 24

Great experience. Jonney was very knowledgeable and helped me pick the perfect bed. I would give 20... stars if possible.read more

Justice C.

18:47 20 Apr 24

Lydia was awesome at helping me pick out a pillow and was super helpful with all my other... questions. I really wish I had bought my mattress from her now! And on a side note, she's a great multitasker!read more

Next Reviews

Facebook Rating

4.8

Based on 2016 reviews

Harlod C.

11:08 04 Apr 24

Good works deserves good recommendation I saw testimonies from several people on this page talking... about Mrs MELISSA LEPORE and I also decided to give it a try if I would share mine also. I made an investment of $1,000 with her and got $10,300 payouts without stress. thanks alot ma ,you are heaven sent I highly recommend her to you all and you will be glad, to have her contact via
WhatsApp:+1 (765)351-3234
Email:[email protected] https://www.facebook.com/melissalepore418fxread more

Sulaimana H.

05:55 25 Nov 23

Getting cured from STD using herbal remedies is still a shock to me because i over hard my doctors... saying that STD has no cure. All thanks to Dr OYAKHIRE who encourage me and today am leaving a normal life again. Recommending Dr OYAKHIRE as best Herbalist is not and can never be mistake because I was cured from STD through the natural remedies i ordered from him. He also has the best treatment for STD, HPV, HIV, DIABETES, ANY TYPE OF HERPES. Reach out with Dr OYAKHIRE on email: [email protected] WhatsApp him on (+2347084100646). http://www.facebook.com/profile.php?id=100088035891351read more

Gabriel A.

14:04 11 Oct 23

Investment is good, but investing into the right source is super great. Am happy to recommend an... Expert Bitcoin Trader Lucia Rodney who has helped me handle my trade. I made $7,300 in 7 days of my trade by investing $600 with her company. now i am earning weekly profits, If you want a safe and secure investment Contact her Email: [email protected]
WhatsApp:+17175590323read more

Sue R.

23:24 18 Sep 23

We bought our new mattress at Geneseo Metro Mattress .Service was exceptional and Matt was so... patient and answered ALL of our questions!!! Highly recommend.read more

Lisa S.

19:24 22 Jun 23

Lisa Very helpful and accommodating!!

Tracey Y.

21:15 11 Jun 23

Maren was exceptional. She was kind, patient and knowledgeable.

Jenn C.

19:11 02 Jun 23

Prices and will find out when I receive order if the quality is fair to price

Lori Cohen S.

21:16 28 May 23

I like the ease of purchase, plus the take away of old mattress. I also liked the sleep test for... different kinds of firmness.read more

Carol E.

18:37 25 May 23

Stopped in unplanned and purchased new mattress and box springs from Chuck on union road! Great... experience and comfortable environment.read more

Carrie Squadere V.

15:29 24 May 23

Cherie gave me so much knowledge about which mattress I should choose. I bounced from one to the... other, and she told me all about them. She recommended one that I purchase today, and I am very thankful for her patience and judgment. Everything went very quickly, and I am very satisfied with my experience.read more

John Z.

21:16 22 May 23

I was in and out in 20 min and all was good on a delivery date. They were prompt and courteous.

Mike P.

18:36 19 May 23

James Heath assisted my wife and I in the purchase of a new mattress. He was very knowledgeable,... asked good questions, and listened carefully to determine our needs. With his help we were able to narrow down the list of mattresses that would work for us, and, in the end, we were quite happy with the mattress we selected. He was thorough but not high pressure. We would recommend him to anyone who is in the market for a new mattress.read more

Linda P.

00:09 17 May 23

Terry was awesome! Very knowledgeable and pleasant to work with. Great selection

John M.

19:39 16 May 23

it was fast, quick and easy. I told the guy what I needed and he knew exactly what to give me.... James Heath was the salesman. he did a great job and made the process very easy.read more

Faron L.

16:51 16 May 23

Very good experience and happy with my new mattress

Connie C.

00:10 11 May 23

Very good place to do business with very helpful I give it5 stars for sure

Lou R.

23:06 08 May 23

Will did a great job explaining the vast differences in products, without the hard sell tactics at... other companies useread more

Steve B.

22:21 07 May 23

customer service was great

Eric Jon M.

22:32 06 May 23

Kyle Hawk answered any questions and help us find the right match for our needs.

Lynn Thur E.

17:10 06 May 23

The gentleman who helped me was wonderful!

Anh N.

20:40 04 May 23

Jon was so nice he’s a good service

Chuck I.

19:45 04 May 23

Sales person was very helpful and was not pushy on selling some thing we did not need

Sierra F.

01:02 04 May 23

Jack was so helpful and nice! Really enjoyable experience!

Rachel H.

19:30 03 May 23

I want to recommend a trusted and legit trader. I use to make little profits on trading options... account but when I came in contact with Miss Charles Belle I made $12,000 within a week by trading with her. She is the best in forex/binary options trade, contact her today and thank me afterwards.
Email: [email protected]
WhatsApp Number: ‪+1 (802) 727-0129.read more

Mary Ann W.

04:00 02 May 23

I was a desperate shopper in need of help. I was greeted by Terry who proceeded to explain the... process of selecting a Mattress specifically chosen for my specific needs. Terry proceeded to show me mattresses , explain the details of each one. I made the purchase with the excellent assistance of Terry.
I highly recommend Metro Mattress in Cortland N.Y

Thank you
Mary Annread more

Paul M.

17:50 30 Apr 23

Professional nice to talk to price wasn’t too bad

John F.

20:24 29 Apr 23

Worked with Stefon - Regional Manager for Rochester & Buffalo - outstanding customer service -... beyond professional. Will mist definitely refer and recommend going forward with mattress needs.read more

Rose AnnRi S.

19:45 28 Apr 23

Being thorough as to what is available for my specific needs!

Bari F.

15:01 28 Apr 23

Metro Mattress in Glenmont was excellent for service and prompt delivery. I had fun trying... mattresses and found one that is just right. my salesperson was a great help, encouraged me to take my time and made the purchase process easy.read more

Jeff C.

12:03 28 Apr 23

Back on April 24, 2023 I stopped into my local Metro Mattress store here in New Paltz, NY. Here I... met Tim Roger, the assistant for this store. He expertly helped me through the process of finding just the perfect mattress that I desired.
It so rare to find quality customer service these days. It was a pleasure doing business with a professional such as Tim.
In closing, my mattress is scheduled to arrive tomorrow. Looking forward for a good nights sleep.

J. Cierniakread more

Marcia G.

22:27 24 Apr 23

Very helpful, informative and friendly.

Joan S.

19:59 24 Apr 23

Kessan was very patient, informative,and very attentive to my husband who has Parkinson’s. I think... he helped us pick out the perfect mattress for our individual needs.read more

Lola W.

14:26 24 Apr 23

I stopped at the Metro Mattress in Norwich NY, knowing exactly what I wanted and checking out the... prices. I was welcomed with a friendly greeting and received immediate assistance. The salesman was very knowledgeable about the products he was selling and answered all of my questions. I purchased the second bed I looked at and am very pleased. I actually ended up with an excellent deal on the exact bed I wanted, as well as a few freebies I didn’t expect. How often does that happen?
I highly recommend Metro Mattress and plan on making future purchases at this store.read more

Lisa G.

13:06 23 Apr 23

Very helpful in understanding what we needed and made good recommendations. Provided different... price options to consider. Salesperson was not pushy.read more

Mark F.

01:24 23 Apr 23

Metro Mattress is a very easy business to deal with Tommy D made it very easy for me to get a new... mattress. Thank you, Metro Mattress.read more

Debra F.

20:22 21 Apr 23

The Cortland, NY store has a very good selection of mattresses and our salesman, Kyle, was very... knowledgeable and great to work with. He helped us a lot in
deciding exactly what we want type of mattress we were looking for. Highly recommend, as it also supports our local economy.read more

Dave P.

13:45 20 Apr 23

Salesman helpful and experienced not pushy gave us just what we needed

Stephanie M.

20:54 18 Apr 23

I had a very good experience with metro mattress in Horseheads NY . Steve helped my find the... mattress for my budget with no pressure to up sell !
I recommend them. !read more

Mallaley D.

22:24 15 Apr 23

no pressure to buy high price mattress

Debbie S.

20:40 13 Apr 23

very nice people to work with

Linda A.

19:22 11 Apr 23

Paula was great, very knowledgeable

Katy J.

21:33 02 Apr 23

Friendly, understanding. Explained everything thoroughly.

Patricia G.

19:48 31 Mar 23

Thorough polite friendly service. Most importantly Arkell really listened to me

Megan Gray D.

17:26 26 Mar 23

Ridge and Paula were a ton of help with our purchase, answered all our questions.
They both are... great customer service associates!!read more

George B.

18:41 24 Mar 23

Halley did an excellent job getting what we needed. Pleasant knowledgeable and with a discount!!... Awesome experience!

Thank you !read more

Deborah S.

18:40 23 Mar 23

James was a knowledgeable, helpful sales associate.

Anita Martini Z.

20:13 21 Mar 23

Sales man Mike was very helpful and accommodating I would give it five star .

Jean D.

18:41 19 Mar 23

The mattress sales was great however the delivery wasn’t as good. Scratched my wall going all the... way up the stairs. Now my husband has to repaint the stairs wall, not happy at allread more

Jason N.

01:24 18 Mar 23

My wife and I got the perfect bed after looking at a couple different choices. Shanan was more than... helpful and I will be returning for a new bed for our daughter.read more

Shanan L.

17:51 02 Mar 23

Out standing product and service!!! I own a bed anyone else in Olean shopping anywhere else. Can’t... own!!!read more

Kettly A.

18:49 01 Mar 23

Very time efficient and staff was very friendly.

Cindy B.

21:14 24 Feb 23

Lovely people to deal with. They went above and beyond. I had worked with another company prior... where you just smother customer and metro vastly better.read more

ManCo C.

21:24 21 Feb 23

Professional, courteous and very knowledgeable sales rep Asia made it easy for us to decide to make... our purchase at Metro Mattress.read more

Kevin J H.

01:11 21 Feb 23

Everything. Very courteous and knowledgeable

James T.

22:45 20 Feb 23

Tommy D in Kingston NY was very knowledgeable very patient.
Thank you

Patrick M.

12:20 20 Feb 23

Came in on a Saturday to see my friends son Eric, who works there showed me all the different types... of beds. The way they worked. The way mattresses are made all the bells and whistles and I’m buying very nice mattress getting it tonight. Can’t wait to sleep on it Eric was nothing but professional courteous 100% professional, I would highly recommend people to come and visit him via mattress. That’s how good he is.read more

Chris S.

21:07 19 Feb 23

Great selection. Affordable. And great costumer service. My experience was quick and easy with no... pressure. They gave me great information and options to help me make a choice that fit me best for my sleep problems. I would highly recommend them over the bigger box retailers.read more

Roy Shana M.

20:53 19 Feb 23

Friendly staff with great customer service skills offering a large selection to choose from....
One of the best most comfortable mattress/box spring at a great price too! Can’t beat it.read more

Joyce L.

14:25 18 Feb 23

Employee Dale, st the Norwich store, seemed to be knowledgeable about products that he suggested we... try based on our input of needs. When we stated that just the mattress was what we would be purchasing, he showed us mattress covers but did not press us for purchase. We already had a waterproof cover & a “cool” mattress cover that we use over the waterproof cover.read more

Angel O.

19:26 17 Feb 23

Very professional and he knew exactly what I was looking for. Good price and warranty.

Jerry A.

17:03 13 Feb 23

Sales staff was top notch .

John B.

15:47 12 Feb 23

We needed two mattresses for a cabin. The salesman was friendly courteous and got us exactly what... we wanted, needed at a price we could afford. It was delivered the next day and set up. Great experience from beginning to end.read more

Jack J.

22:04 11 Feb 23

Pleasant experience, knowledgeable sales Mgr

Susan Castor F.

13:20 09 Feb 23

We had a great mattress buying experience with Eric in the Clifton Park store. He was knowledgable,... friendly, and very helpful. We will be recommending him to our friends and family!read more

Edward D.

20:11 08 Feb 23

Very knowledgeable associate

Debbie K.

16:17 03 Feb 23

I worked with Justin and he was wonderful. Provided great options being extremely knowledgeable... which helped my decision. This is the 2nd mattress I bought from them and will do it again when needed. Thank you Justin!read more

Sue O.

00:45 29 Jan 23

Caitlyn at Victor location was very patient to my needs and being indecisive. Even left the store... to do comparative shopping and returned to more good customer service.read more

Grabiel Berríos R.

21:31 22 Jan 23

Great and quick service!!

Hi from Rachel and her S.

22:11 21 Jan 23

The few ladies at the Johnson City, NY store were very accommodating to my daughter. Respected her... financial limits. Anticipated our questions. Showed her options. thanks ladiesread more

Kristin F.

23:12 18 Jan 23

John and Kyle were great. They took the time for me to find the perfect mattress. And it was on... sale!read more

Vanvan B.

23:05 18 Jan 23

The service is Excellent . The sales person is wonderful. A true sales person. Thank you.

Robin B.

18:29 18 Jan 23

Checked a few other places then stopped at Metro Mattress
Alex was very friendly compared to the... other places. He was very knowledgable
Not pushy and gave us a great deal on a better mattress than was offered at another business for more(and that place touted itself as being cheaper…much cheaper)
I think u get what u pay for and I feel we got a fair price on a great mattress
Thank you and thank Alex for a great job!read more

Casey H.

22:13 17 Jan 23

Just purchased a mattress from the Elmira ny location. Very nice place and staff helped us out to a... T.read more

Cathy B.

18:39 13 Jan 23

I have always shopped at Metro masters for a mattress sales people are very good

Linda H.

00:27 12 Jan 23

Very friendly and I really like the choises they have.

Joe D.

19:36 09 Jan 23

my salesman did a great job on telling me a bed I cannot say anything bad about him cuz he did a... great job thank you very much and I can't wait to get my bed tomorrowread more

Caoimhghin M.

18:52 02 Jan 23

This was my first time visiting Metro Mattress and it was also my first stop for this shopping... venture. I had planned on checking out a few places and after talking to Zac, I decided that I didn’t need to. He was friendly, knowledgeable and provided me with a lot of good info. It may have been my first visit but it will not be my last!read more

Marlinda C.

00:42 01 Jan 23

We had stopped in Metro Mattress in Yorkville store to price mattresses and Jonny was our salesman... and he was very knowledgeable and listened to what our needs where and had us try a few different beds that he felt would suite or needs and he was very knowledgeable on each one and was able to ask our questions and was very up front with us on everything. Jonny made our experience a really enjoyable time and we ended up purchasing a bed that we weren't even considering ,but because of Jonny suggestions and knowledge he has on their beds he had us try it and we ended up liking it. Thank you Jonny for your outstanding service and knowledge.read more

Gail W.

00:30 31 Dec 22

Sarah, the sales person was very helpful. She listened to our needs and pointed us in the right... directionread more

Lori S.

00:45 30 Dec 22

In search of a new bed I headed to Metro Mattress on Transit Rd. Paulie was not only very... professional but friendly, no pressure and very helpful.
So excited to get my new bed tomorrow.
I had a great experience and would highly recommend Metro Mattress. Ask for Paulie.read more

Nora S.

20:29 28 Dec 22

I had a very good experience with Brian. He was able to explain the difference between different... mattresses .read more

Bernadette C.

17:10 23 Dec 22

Mike the salesman was great No pressure compared the different mattresses and reclining bed frames.... I told him I was going to his competitor to check out there price I would come back one way or another to let him know. Well hands down Mike won best price and customer service which I value very much. I would recommend him 100%read more

Carmelo B.

10:46 08 Dec 22

Beautiful Store, Assistant Great

Heather G.

16:38 06 Dec 22

I would recommend Metro Mattress Vestal. Josh helped me find the best mattress to fit my individual... needs and got me the best possible price.read more

Sabrina I.

17:22 04 Dec 22

the gentleman who is the manager in the Olean store was very helpful and very nice at helping me.... the delivery service was on time and was very friendly and politeread more

Vic F.

22:17 03 Dec 22

no hard sales approach good service

Christopher J M.

23:18 02 Dec 22

Honest evaluation of features on a variety of items from sales person. Delivery and haul away... services offered, which was great. Friendly and helpful staff. Would recommend visiting if shopping for a mattressread more

Kent S.

16:53 02 Dec 22

Pat was great and completely honest and upfront when buying a mattress for my son. Nice Job Pat in... Geneseo..We will definitely be coming back for our King size mattress for our room.read more

Bernes W.

04:58 30 Nov 22

Meghan knowledgeable patient friendly sale person

Debbie P.

21:43 27 Nov 22

The service was very good

Jack Rease J.

23:23 26 Nov 22

excellent service and excellent delivery. Highly recommend!!!

Angie B.

20:52 25 Nov 22

Best salesman , fast service

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